Know what stopped them.

Manager reads every call on your line and writes you the report — what callers asked, where they hesitated, what to fix. Ranked, in plain sentences, in your inbox. A report you read, not a dashboard you decipher.

Asked most this month
  • “Do we need to book, or can we just walk in?”34
  • “How much for a group of thirteen?”29
  • “How late are you open tonight?”26
  • “Do the under-5s pay full price?”21
  • “Can I book with a voucher?”17
  • “Can we bring our own cake?”13
  • “Why is Saturday more than the website says?”8

Sneak peek at a report.

187 Calls handled
24% were group-booking enquiries
45 Group enquiries
44% of those booked
20 Bookings made

“Do we need to book, or can we just walk in?”

Asked 34 times. The answer — walk-ins welcome, booking beats the queue — isn’t on the website. Put it on the homepage, and the ad click that wonders doesn’t bounce.

“How much for a group of thirteen?”

Asked 29 times. Big groups get a group rate and play across two scorecards — none of it on the pricing page. The organiser comparing three venues books the one that answers first.

“How late are you open tonight?”

Asked 26 times — the question callers ask on the way over. Tonight’s closing time belongs in the site header and the Google profile, not one tap deep.

One real line’s first month.

A US trampoline park, June 2026 — the set their team reads.

June 2026 — the month

The first sixteen days against the line it replaced — payment rate, conversion and call depth all up.

38 calls · $1,462 booked

Week of June 15

Three parties booked — and the weekend-pricing doubt surfaced for the first time.

23 calls · $1,056 booked

Week of June 22

One party booked, and the 7-day reschedule window did its job twice.

14 calls · $406 booked

Week of June 29

Holiday-quiet — and both party enquiries closed.

8 calls · $670 booked

Nothing to log into.

  • It arrives written. A ranked list and plain sentences — what was asked, what stalled, what to change. No login, no filters, no chart-builder.
  • Every week, without asking. The report lands in your inbox like the calls do — venue by venue, with the rollup on top for groups.
  • The fixes feed back. What the report finds, your agent starts answering — and the top doubts go to your website, your ads and your packages, so the next caller doesn’t need to ask.

From forty calls to one page.

  1. 01

    It reads every call

    Every conversation on your line, transcribed and read — the questions, the hesitations, the moment each caller decided.

  2. 02

    It ranks what matters

    Not everything a caller says is a finding. What surfaces is what repeats — the question asked nine times, the doubt that keeps ending calls.

  3. 03

    It gets written up

    Sentences, not charts — what happened, why it matters, what to change. The transcripts sit behind every line if you want the source.

  4. 04

    The answers go to work

    Your agent starts answering what the report found, and you get the shortlist worth fixing at the source.

Across a group: each venue’s report, plus the pattern no single desk can see.

+$199 a site, on top of Coordinator.

The calls already hold the answers — Manager writes them up. No analyst, no dashboard seat, no exports.

56
questions answered on one customer’s line, June–July 2026 — the raw material of a report
44%
of that line’s party enquiries booked — the report wrote up what stalled the rest
12
calls handed to the team in ten days, each with the reason written down

Fair questions.

Is this another dashboard to check?

No — there’s nothing to log into. The report arrives written: a ranked list, plain sentences, and what to change. If you can read an email, you’re trained.

What’s actually in it?

What callers asked, ranked by how often. Where conversations stalled, and why. What changed since last week. And the transcripts sit behind every line if you want the source.

How often does it come?

Weekly, to your inbox — venue by venue, with the rollup on top for multi-site operators.

Can’t I just read the transcripts?

You could — they’re all there. Manager is the difference between forty transcripts and one page that says the three things forty callers had in common.

What about guest privacy?

The report carries questions and outcomes, not guest records — names and numbers stay in your booking system. We’re ICO-registered (ZC099124).

Does it need the other tiers?

It stacks on Coordinator — the reports are written from the calls your agent takes.

What do I do with it?

Put the top doubts where callers look first — your website, your ads, your packages — and let the script updates go in for you. The next caller doesn’t need to ask.

What’s the commitment?

A month at a time — no contract term, no setup fee. Cancel whenever; the reports stop, your data doesn’t move.

Boring on purpose.

Questions, not guest records

The report carries what was asked and what happened — never names and numbers. Guest PII stays in your booking system.

Guest data stays put

Names, numbers and bookings live in your booking system, nowhere else. We’re ICO-registered (ZC099124) and process on your instructions.

Recording, by your rules

Call recording disclosure ships configured to your local requirements — set once as part of the build.

Stop guessing what callers want.

The report is written from your own line — one call to start.

Book a call