Is this another dashboard to check?
The report arrives in your inbox, written: a ranked list, plain sentences and what to change.
Know what stopped them.
Every week, a written report in your inbox of what callers asked, where they hesitated and what to fix.
Asked most this month
- “Do we need to book, or can we just walk in?”34
- “How much for a group of thirteen?”29
- “How late are you open tonight?”26
- “Do the under-5s pay full price?”21
- “Can I book with a voucher?”17
- “Can we bring our own cake?”13
- “Why is Saturday more than the website says?”8
Sneak peek at a report.
Calls handled
187Group enquiries24% of calls
4524%
Bookings made
2044%
“Do we need to book, or can we just walk in?”
Asked 34 times. The answer — walk-ins welcome, booking beats the queue — isn’t on the website. Put it on the homepage, and the ad click that wonders doesn’t bounce.
“How much for a group of thirteen?”
Asked 29 times. Big groups get a group rate and play across two scorecards — none of it on the pricing page. The organiser comparing three venues books the one that answers first.
“How late are you open tonight?”
Asked 26 times — the question callers ask on the way over. Tonight’s closing time belongs in the site header and the Google profile, not one tap deep.
One real line’s first month.
A US trampoline park, June 2026 — the set their team reads.
June 2026 — the month
The first sixteen days against the line it replaced — payment rate, conversion and call depth all up.
38 calls · $1,462 booked
Week of June 15
Three parties booked — and the weekend-pricing doubt surfaced for the first time.
23 calls · $1,056 booked
Week of June 22
One party booked, and the 7-day reschedule window did its job twice.
14 calls · $406 booked
Week of June 29
Holiday-quiet — and both party enquiries closed.
8 calls · $670 booked
Nothing to log into.
- It arrives written. A ranked list in plain sentences: what was asked, what stalled, what to change.
- Every week, unasked. In your inbox venue by venue, with a rollup on top for groups.
- The fixes feed back. Your agent starts answering what the report finds, and the top doubts go to your website and ads.
From forty calls to one page.
- 01
Every call read
Each conversation on your line, transcribed: the questions, the hesitations, the moment each caller decided.
- 02
What repeats, ranked
The question asked nine times, the doubt that keeps ending calls.
- 03
Written up
What happened, why it matters and what to change, with the transcript behind every line.
- 04
The answers go to work
Your agent answers what the report found, and you get the shortlist to fix at the source.
Across a group: each venue’s report, plus the pattern no single desk can see.
+$199 a month per site, or with the year of Front Desk.
Your calls already hold the answers, and Manager writes them up for you.
56
questions answered on one customer’s line, June–July 2026 — the raw material of a report
25 of 25
every booking that line took was a party or birthday — the report wrote up what stalled the rest
12
calls handed to the team in ten days, each with the reason written down
Fair questions.
What’s actually in it?
What callers asked, ranked by how often, where conversations stalled and why, and what changed since last week, with the transcripts behind every line.
How often does it come?
Weekly, venue by venue, with a rollup on top for groups.
Can’t I just read the transcripts?
You could. Manager turns forty transcripts into one page of the three things forty callers had in common.
What about guest privacy?
The report carries questions and outcomes; names and numbers stay in your booking system. We’re ICO-registered (ZC099124).
Does it need the other tiers?
It works on Front Desk monthly, or comes with the year of it.
What do I do with it?
Put the top doubts where callers look first: your website, your ads, your packages.
What’s the commitment?
A month at a time, with no setup fee. Cancel whenever, and the reports stop.
Boring on purpose.
Questions only
The report carries what was asked and what happened. Guest details stay in your booking system.
Guest data stays put
Names, numbers and bookings stay in your booking system. We’re ICO-registered (ZC099124) and process on your instructions.
Recording, by your rules
Recording disclosure is set to your local rules.