Know what stopped them.
Manager reads every call on your line and writes you the report — what callers asked, where they hesitated, what to fix. Ranked, in plain sentences, in your inbox. A report you read, not a dashboard you decipher.
- “Do we need to book, or can we just walk in?”34
- “How much for a group of thirteen?”29
- “How late are you open tonight?”26
- “Do the under-5s pay full price?”21
- “Can I book with a voucher?”17
- “Can we bring our own cake?”13
- “Why is Saturday more than the website says?”8
Sneak peek at a report.
“Do we need to book, or can we just walk in?”
Asked 34 times. The answer — walk-ins welcome, booking beats the queue — isn’t on the website. Put it on the homepage, and the ad click that wonders doesn’t bounce.
“How much for a group of thirteen?”
Asked 29 times. Big groups get a group rate and play across two scorecards — none of it on the pricing page. The organiser comparing three venues books the one that answers first.
“How late are you open tonight?”
Asked 26 times — the question callers ask on the way over. Tonight’s closing time belongs in the site header and the Google profile, not one tap deep.
One real line’s first month.
A US trampoline park, June 2026 — the set their team reads.
June 2026 — the month
The first sixteen days against the line it replaced — payment rate, conversion and call depth all up.
38 calls · $1,462 booked
Week of June 15
Three parties booked — and the weekend-pricing doubt surfaced for the first time.
23 calls · $1,056 booked
Week of June 22
One party booked, and the 7-day reschedule window did its job twice.
14 calls · $406 booked
Week of June 29
Holiday-quiet — and both party enquiries closed.
8 calls · $670 booked
Nothing to log into.
- It arrives written. A ranked list and plain sentences — what was asked, what stalled, what to change. No login, no filters, no chart-builder.
- Every week, without asking. The report lands in your inbox like the calls do — venue by venue, with the rollup on top for groups.
- The fixes feed back. What the report finds, your agent starts answering — and the top doubts go to your website, your ads and your packages, so the next caller doesn’t need to ask.
From forty calls to one page.
- 01
It reads every call
Every conversation on your line, transcribed and read — the questions, the hesitations, the moment each caller decided.
- 02
It ranks what matters
Not everything a caller says is a finding. What surfaces is what repeats — the question asked nine times, the doubt that keeps ending calls.
- 03
It gets written up
Sentences, not charts — what happened, why it matters, what to change. The transcripts sit behind every line if you want the source.
- 04
The answers go to work
Your agent starts answering what the report found, and you get the shortlist worth fixing at the source.
Across a group: each venue’s report, plus the pattern no single desk can see.
+$199 a site, on top of Coordinator.
The calls already hold the answers — Manager writes them up. No analyst, no dashboard seat, no exports.
Fair questions.
What’s actually in it?
How often does it come?
Can’t I just read the transcripts?
What about guest privacy?
Does it need the other tiers?
What do I do with it?
What’s the commitment?
Boring on purpose.
Questions, not guest records
The report carries what was asked and what happened — never names and numbers. Guest PII stays in your booking system.
Guest data stays put
Names, numbers and bookings live in your booking system, nowhere else. We’re ICO-registered (ZC099124) and process on your instructions.
Recording, by your rules
Call recording disclosure ships configured to your local requirements — set once as part of the build.
Stop guessing what callers want.
The report is written from your own line — one call to start.